Returns & Exchanges
At Knog, we want to ensure you are fully satisfied with your gear; if your purchase isn't quite right, you can return it within 30 days for a refund or exchange. We stand by the quality of our products and aim to make the return process as seamless as your next ride.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.
Ship It Back
Print your prepaid shipping label from the portal, attach it securely to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned gear, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing